Trust Center
We value transparency. This site offers clear insights into how we handle data privacy, security, and compliance across all Spotler products and services. Here, you’ll find resources including our terms and conditions, sub-processor details, uptime status, and ISO 27001 certification. Our goal is to provide security professionals with the information they need -quickly and efficiently- so you don’t have to ask for it.
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If you have any questions, please contact our security team.
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ISO/IEC 27001:2022 certificate
This certificate proves our commitment to globally recognised best practices in information security management.
General Terms and Conditions – Netherlands
In this document you’ll find information about how we operate, your rights as a customer, and our responsibilities.
General Terms and Conditions – DACH region
Our General Terms and Conditions outline your rights, our responsibilities, and key service terms to ensure clarity and trust.
Sub-Processors
View a transparent list of third-party providers we use, including their purpose and the data classification.
Data Processing Agreement
Our Data Processing Agreement (DPA) sets out how we handle and protect personal data on behalf of our customers.
Responsible Disclosure
We highly value the security and privacy. Despite all our efforts, flaws can still occur. Check here how to report it.
Service Levels
We are committed to delivering a reliable and secure user experience. See what you can expect from us.
Information Security Policy
This document describes the information security objectives of Spotler Group for protecting our information assets.
FeedbackPro: Trust & Compliance
View the security, privacy and sustainability documentation for our product FeedbackPro.
CSA STAR Certification
This certification is an essential addition to our security credentials and demonstrates our commitment to transparency and robust cloud security practices.
Environment Social and Governance (ESG) Policy
Discover how we embed ethical, environmental and social responsibility into everything we do.
Statement of Applicability
This document defines the ISO/IEC 27001 controls we apply, ensuring transparency and robust information security.
Data Security Policy – Spotler Connect
This document gives an overview of the technical and organisational measures we have implemented for Spotler Connect to keep this data safe.
Fair Use Policy – Spotler Connect
Our Fair Use Policy of Spotler Connect sets clear guidelines for responsible usage to ensure a fair and reliable experience for all users.
Corporate Responsibility & Ethical Standards
This contains our policies concerning conflicts of interest, whistleblower protection and modern slavery.
Anti Spam Policy – Spotler MailPro
Spotler MailPro has drawn up anti-spam policy. Users of our software or services must conform to these rules.
Anti Spam Policy – Spotler Mail+
The anti-spam policy aims to ensure that Spotler users prevent emails from being sent unsolicited or perceived as such by recipients at all times.
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Do you have any questions?
Reach out to our team for questions about our compliance, security, privacy or our products and services.
